Device cover starting
from R20 per month

 

Simplified device insurance 
to keep you connected

 

 

Device cover starting from R20 per month

Simplified device insurance to keep you connected

CELLPHONE, LAPTOP AND TABLET COVER

Helping you stay 
connected

Our easy cover is designed to help you stay connected when life throws its curve balls at you. There are different types of cover options to choose from, depending on your unique needs.

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WHAT WE COVER

Plan options

Comprehensive / Accidental Damage

Who and what we cover

New Vodacom devices for Vodacom customers

ACCIDENTAL DAMAGE

Don't let accidents leave you disconnected

Here’s how much you could pay to fix your device with no insurance.

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CRACKED SCREEN

R2500+

If you’ve cracked your screen, we’ll repair or replace it.

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TOUCHSCREEN DAMAGE

R2000+

In case accidental damage occurs to your touchscreen, we have you covered.

 

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WATER DAMAGE

R500+

You’re covered for any water damage on any of your devices.

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CAMERA DAMAGE

R800+

If a little accident happens with your camera, we’ll fully repair it.

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CALL ME BACK
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Arrange a call back

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Please try again or call us on 082 1952 (free from your Vodacom cellphone number).

You have already submitted your details. Please contact 082 1952 should you wish to speak to a call centre agent.

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PRICING

Protect your device from as little as R20 per month

Choose what to cover and how to cover it.

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WHY CHOOSE US

What makes us different

 

Fast replacement

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Lost or stolen cellphones are replaced within 48 hours through our nationwide network.

Select your cover

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You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.

Great value

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Premiums are based on the value of your device and start from as little as R20.

Instant claim approvals online

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Simply submit your claim online and a decision is made instantly.

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If your device is lost or stolen

 

BLACKLIST THE DEVICE

Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else.
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SUBMIT A CLAIM

Submit a claim online, in store or by calling us at 082 1952.
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TRACK YOUR CLAIM

Keep an eye on your claim status by using our handy online tool.
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PAY THE EXCESS AND GET A NEW DEVICE

If your claim is approved, you pay an excess fee, subject to our T&Cs. We then replace your device with a new device of the same or similar type or a good-as-new device of the same type.

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FAQs

Everything you need to know…

 

1. When will my cover start?

Your cover starts immediately

• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.

• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.

• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.

• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.


2. Why must I always use my Vodacom SIM card?

Yes, the policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.


CONTACT US
Have a query? Get in touch.
Mon-Fri:
08:00AM to 6:00PM
Saturday
09:00AM to 4:00PM
Public Holidays:
09:00AM to 2:00PM